Let me quickly show you the exact steps to contact Apple’s customer support team from your iPhone, iPad, Mac, or even Windows PC. Later, we will also see how to schedule an appointment with Apple Genius, find local store timings, and more.
How to contact Apple online live chat support teamHow to call Apple Support or schedule a callback from themContact Apple customer care via the Apple Support appHow to contact Apple Support on TwitterHow to make an appointment at Apple StoreUsing the Apple Support appVia the webHow to find your local Apple Store and visiting hoursHow to send feedback to Apple
How to contact Apple online live chat support team
How to call Apple Support or schedule a callback from them
When you follow the steps mentioned above, you see the option to get a callback from Apple in addition to chat or other options. Just enter your phone number, a few basic details, and an Apple customer care representative will call you and help solve your problem. You can also raise a case and call them when you are ready. Quote them the case ID for faster support. You can call Apple on (800) MY–APPLE, that is (800–692–7753). To see more contact numbers, visit this link. Pro Tip: When Apple makes a new announcement, head over to the appropriate Apple Newsroom post. You will find the official media/press contact numbers.
Contact Apple customer care via the Apple Support app
Apple Support app for iPhone and iPad is an excellent place to get your problems solved. Start by downloading the app from the App Store. The moment you open it, you have your device details and a list of topics. Choose one from here. Or, tap <Products to see all your registered Apple devices and select one from there. To contact an Apple representative choose an appropriate topic and select a sub-topic. You will see the best option and some helpful articles. Scroll to the bottom, and you may see a contact option. Tap one (like Chat or Call) to get help.
How to contact Apple Support on Twitter
You can tweet your problem and tag @AppleSupport. In a few hours, they will most likely reply and ask you to move to Twitter Direct Message or help you with support articles. Alternatively, you may also open Apple Support’s Twitter profile and directly send a private Twitter message from there.
How to make an appointment at Apple Store
If your device needs repair or physical inspection, it is recommended that you set up an appointment at the Apple Store (Genius Support as they like to call) or one of the local/nearby Apple-authorized service centers. You can use the web to set up an appointment or the Apple Support app.
Using the Apple Support app
Via the web
How to find your local Apple Store and visiting hours
Want to visit your local store but do not know the timing? Just head over to Apple’s Find a Store page. Here, enter your ZIP code or location. You may also use the store name if you know it. On the results page, you will see ‘Opens at 10:00 am’ (or the respective store time). To see the Apple Store address, phone number, directions, full week’s store hours, and more, click one of the store names. Tip: Do not know which product to buy or need one-on-one in-store assistance? You can request to ‘Shop with a Specialist.’
How to send feedback to Apple
Despite turning off comments on all its YouTube videos, Apple is open to feedback. 😛 If you use the beta version of iOS, iPadOS, or macOS, a Feedback app comes along with it. You can use it to inform them about bugs, etc. For regular users, just head over to Apple’s Feedback page and have your say. Most likely, you won’t get a reply from Apple, but they do claim to read all feedbacks. This is how you can contact Apple Support to get your problems solved. I hope this article helped you. Tip: Some businesses, including Apple, can also provide certain help (for example, related to Apple Card) via iMessage Business Chat. You may also like to read:
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